YOUR FIREPLACE. YOUR MODEL. YOUR NEXT STEP.
Napoleon
fireplace service.
Have a Napoleon fireplace in your London home? Tell us what’s happening and let’s discuss the right service for your appliance.
Call 519-694-3893Service eligibility and parts availability confirmed by model.
YOUR COMFORT STARTS HERE
Let’s talk about your Napoleon.
Tell us what you need. We’ll take it from there.
ABOUT YOUR BRAND
A little context.
A more useful conversation.
Napoleon’s Canadian fireplace catalogue lists gas, electric, and outdoor fireplaces, along with gas stoves, gas fireplace inserts, and gas or electric log sets. Its Canadian site presents these as fireplace and fireplace-remodelling products.
Service suitability and compatible parts are confirmed for your model. Manufacturer warranty work may require its authorized service network.
Manufacturer informationGOOD QUESTIONS. CLEAR ANSWERS.
A few things you might be wondering.
Still have a question? We’re a phone call away.
519-694-3893Can I request service for my Napoleon fireplace?+
Yes. Send the model, fuel type and issue if available. We’ll confirm whether the requested service is suitable before booking. A brand listing is not a promise that every model can be serviced.
Are replacement parts available for Napoleon models?+
Service suitability and compatible parts are confirmed for your model. Manufacturer warranty work may require its authorized service network.
Are you an authorized Napoleon dealer?+
This website does not claim authorized Napoleon dealer status. For warranty-only work or manufacturer-specific requirements, confirm the appropriate service channel with the manufacturer.