YOUR INFORMATION

Privacy notice

When you submit a fireplace service request, londonfireplacepros.ca collects the details you provide, such as your name, phone number, optional email, postal code, requested service, fireplace brand and message.

How we use your details

We use this information to respond to your request, discuss service availability and communicate about the work you ask about. Submitting a request does not subscribe you to a marketing list or confirm an appointment.

Storage and access

Requests are stored in the website’s managed database. We may also use Google’s Gmail service to email submitted request details to the business at londonfireplacepros@gmail.com. Access to the business inquiry inbox is restricted to authorized administrators. Website hosting and database providers process information needed to operate the site. Avoid including payment details, identification documents or other sensitive information in your message.

Website operation

The website may process basic technical information for security, abuse prevention and platform analytics. The private business login uses an application session cookie. Public service requests do not require a customer account.

Questions or information requests

To ask about information you have submitted or request a correction or deletion, call 519-694-3893. Requests will be reviewed in light of applicable obligations and legitimate business records.